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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christopher Cardwell

Christopher Cardwell

September 24, 2024

5  out of  5
rating by Christopher Cardwell
"Couldn’t be happier with my experience with this office. Josh is super knowledgeable and friendly. Answered every question I had. 5 ⭐️"
We responded:
"Christopher, I'm so glad to hear about your positive experience with our office! Josh is indeed knowledgeable and friendly, and we're happy he could answer all your questions. If you need any further assistance, feel free to reach out anytime. Thanks for the 5-star review! - Tim Hough - State Farm Insurance Agent, Cleveland, OK"
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Rebecca Reinecke

September 24, 2024

5  out of  5
rating by Rebecca Reinecke
"If I could give 6 stars I would. Josh made my experience amazing and a big shout out to the team as well. Makes my day talking to them!"
We responded:
"Rebecca, thank you so much for your wonderful review! I'm happy Josh and the team made your experience amazing. We truly enjoy talking with you and are here for any insurance needs you may have. - Tim Hough - State Farm Insurance Agent, Cleveland, OK"
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RJ Landru

September 24, 2024

5  out of  5
rating by RJ Landru
"Josh is one of the best around highly recommend him and his crew!"
We responded:
"Josh and the team are truly exceptional. I'm happy you had such a positive experience with them. Your recommendation means a lot to us! If you ever need anything else, we're here to help. - Tim Hough - State Farm Insurance Agent, Cleveland, OK"
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Rebecca Aguilar

September 24, 2024

5  out of  5
rating by Rebecca Aguilar
"Josh B. has assisted my family in the transition to the office and it has been so simple. I will be referring all of my friends to Josh."
We responded:
"Rebecca, thank you for your wonderful review! I'm happy to hear that Josh made the transition to our office so simple for your family. We truly appreciate your referrals and look forward to assisting your friends as well. If you ever need anything, don't hesitate to reach out. - Tim Hough - State Farm Insurance Agent, Cleveland, OK"
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Latanna Sasser

September 17, 2024

1  out of  5
rating by Latanna Sasser
"BEWARE!! This office changes stuff on your policy when you're not aware of it or give consent for them to do so! I had an issue and called to ask about it, and i knew what the so-called office manager was telling me was incorrect. She is very unprofessional and is absolutely not educated in insurance! She was more interested in arguing with me over the phone and hanging up on me. She accused me of yelling at her when I did not. She called me back leaving a voicemail explaining how she had to contact underwriting and she was in fact wrong on that part. Which I was trying to explain to her but she wouldn't listen to me. I'm calling corporate office and having them look further into this for me and then I'm switching agents!"
We responded:
"Latanna, Thank you for sharing your feedback. We’re sorry for any inconvenience you’ve faced and regret that the situation didn’t meet your expectations. Our goal is to provide excellent service, and we’ll be taking your comments seriously to ensure this doesn’t happen again. Please feel free to reach out to us directly so we can further address any remaining concerns. We're here to help. Tim Hough - State Farm Insurance Agent "
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Jill Cote

August 9, 2024

5  out of  5
rating by Jill Cote
"Really enjoyed switching to State Farm. Taylor was very helpful and went the extra mile to get the coverage I needed. This branch was way cheaper than my local branch."
We responded:
"Hey Jill, Thanks for the awesome review! I'm glad Taylor could help you out and get you the coverage you needed. It's great to know our branch could offer you a better rate. If you need anything else, we're here for you! - Tim Hough - State Farm Insurance Agent, Cleveland, OK"
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Dalton Cline

August 8, 2024

5  out of  5
rating by Dalton Cline
"Glad i called them. Kaitlyn was very helpful, Answered all my question and got back to me quick. And saved me some $."
We responded:
"Hey Dalton, Glad you called us! Kaitlyn is awesome, isn't she? Happy she could help answer your questions quickly and save you some money. If you need anything else, we're here for you! - Tim Hough - State Farm Insurance Agent, Cleveland, OK"
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Delila Ware

August 7, 2024

5  out of  5
rating by Delila Ware
"We have been customers of Tim Hough State Farm for some time. We have dealt with various agents and all are absolutely great! In particular, Mr. Bassett, has been a particularly awesome asset of late!"
We responded:
"Hey Delila! Thanks a bunch for your awesome review! We're so happy to have you as a customer! If you ever need anything, feel free to reach out! - Tim Hough - State Farm Insurance Agent, Cleveland, OK"
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Paige Pulliam

July 25, 2024

5  out of  5
rating by Paige Pulliam
"Audrey made the process of setting up renters insurance so easy! If you need anything just ask her! She’s great!"
We responded:
"Hi Paige! I'm so happy to hear that Audrey made setting up your renters insurance easy! She's indeed great at what she does. If you need anything else, feel free to reach out! - Tim Hough - State Farm Insurance Agent, Cleveland, OK"
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Caleb Bruce

July 15, 2024

5  out of  5
rating by Caleb Bruce
"Staff is very knowledgeable and friendly. Audrey was able to take care of my insurance needs!"
We responded:
"Thank you for sharing your experience, Caleb! I'm glad Audrey was able to assist you with your insurance needs. We appreciate your kind words about our knowledgeable and friendly staff. If you ever have more insurance needs, feel free to reach out to our office for assistance. - Tim Hough - State Farm Insurance Agent, Cleveland, OK"
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Duncan Toothman

July 8, 2024

5  out of  5
rating by Duncan Toothman
"Kaitlyn was absolutely wonderful to work with! Everyone told me to try State Farm and I’m completely happy I chose them! Will be recommending all my friends and family to them!"
We responded:
"Thank you, Duncan, for choosing our office and for recommending us to your friends and family! Kaitlyn is a fantastic member of our team, and we are thrilled to hear that you had a wonderful experience with her. We are grateful for your kind words and look forward to assisting you and your loved ones with all your insurance needs in the future. Tim Hough - State Farm Insurance Agent, Cleveland, OK"
Profile photo of Jennifer Buchanan

Jennifer Buchanan

July 1, 2024

5  out of  5
rating by Jennifer Buchanan
"Audrey made the whole process of switching my insurance to State Farm very easy and convenient!"
We responded:
"Jennifer, I'm thrilled Audrey made your insurance switch to State Farm easy and convenient! We're pleased to have provided you with a smooth transition. If you need anything in the future, our office is here to help. - Tim Hough - State Farm Insurance Agent, Cleveland, OK"
Profile photo of Sol Bayouth

Sol Bayouth

June 26, 2024

5  out of  5
rating by Sol Bayouth
"Added a car to my insurance in a matter of minutes all via text! Simple. Easy. Fast. Taylor was a huge help! Thank you!!!"
We responded:
"Sol, I'm thrilled you found adding a car to your insurance quick and easy via text! Taylor's efficiency and assistance are truly appreciated! We're glad to have made your experience simple and fast. Thank you for choosing us! - Tim Hough - State Farm Insurance Agent, Cleveland, OK"
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Dominic Thompson

June 19, 2024

5  out of  5
rating by Dominic Thompson
"Friendly, knowledgeable, very helpful!"
We responded:
"Dominic, I'm pleased to hear that you found our team friendly, knowledgeable, and very helpful! Providing top-notch service and insurance expertise is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. - Tim Hough - State Farm Insurance Agent, Cleveland, OK"
Profile photo of harlee roberts

harlee roberts

June 17, 2024

5  out of  5
rating by harlee roberts
"Kaitlyn Was very easy to work with and very professional."
We responded:
"Harlee, I'm pleased to hear that Kaitlyn was very easy to work with and displayed great professionalism! At our office, we strive to provide top-notch service, and we're grateful for your positive feedback. If you have any future insurance needs, feel free to reach out anytime! - Tim Hough - State Farm Insurance Agent, Cleveland, OK"
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kelsi hedger

June 10, 2024

5  out of  5
rating by kelsi hedger
"I've been with the Hough agency since we relocated to Oklahoma in 2018. They've been EXCELLENT to work with. Always extremely quick to communicate and helpful with claim concerns. I would highly recommend Tim Hough Agency!"
We responded:
"Kelsi, we're happy to hear you've had an excellent experience with our agency since relocating to Oklahoma in 2018! We're pleased to have been quick to communicate and helpful with your claim concerns. Your recommendation means a lot to us, and we're grateful for your kind words. If you ever need assistance in the future, please don't hesitate to reach out! - Tim Hough - State Farm Insurance Agent, Cleveland, OK"
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Cody Allen

May 29, 2024

5  out of  5
rating by Cody Allen
"I switched over to State Farm and they saved me a lot and the customer service from Kirsty was amazing. Excited to be a part of State Farm."
We responded:
"Cody, I'm happy you made the switch to our State Farm office and had an amazing experience with Kirsty! Saving you money and providing exceptional customer service are our top priorities. We're grateful to have you as part of our State Farm family and look forward to assisting you further. Tim Hough - State Farm Insurance Agent, Cleveland, OK"
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Kerri Currie

May 20, 2024

5  out of  5
rating by Kerri Currie
"April made sure that all my coverage fit our family perfectly. She is so knowledgeable about what the company can offer. We appreciate that she saved us time and money! You are not another client when you call - you are a priority! Thank you, April!"
We responded:
"Kerri, your review truly brightened our day! I'm thrilled that April provided you with great coverage, saved you time and money, and made you feel like a top priority. We're grateful for your kind words and look forward to assisting you with any future insurance needs."
Profile photo of Kristi Vandaveer

Kristi Vandaveer

May 15, 2024

5  out of  5
rating by Kristi Vandaveer
"Janice was so wonderful to work with! She explained everything in detail and even found ways to save us more money! I would highly recommend her to anyone!"
We responded:
"Kristi, I'm thrilled you had a wonderful experience working with Janice! Her dedication to explaining everything in detail and finding ways to save you money truly sets her apart. We're grateful for your recommendation and look forward to assisting you further with your insurance needs! - Tim Hough - State Farm Insurance Agent, Cleveland, OK"
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Ethan Kim

May 15, 2024

5  out of  5
rating by Ethan Kim
"April provided an exceptional experience during my insurance process. Her knowledge and patience were truly remarkable, ensuring I understood every aspect. Her positive attitude made each interaction enjoyable, and her dedication to finding the best solutions for my needs was evident. April's professionalism and genuine care have made a lasting impression. I highly recommend her services to anyone looking for top-notch insurance assistance."
We responded:
"Ethan, your detailed review truly warms our hearts! I'm thrilled that April provided you with exceptional service, showcasing her knowledge, patience, and dedication. We're pleased to have made a lasting impression on you and appreciate your recommendation. Please don't hesitate to reach out for any future insurance needs!"
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andy brewer

May 9, 2024

5  out of  5
rating by andy brewer
"Kaitlyn was great. She even saved me even more money once I got on the phone to finalize all the paperwork. Great experience highly recommend her help."
We responded:
"Andy, I'm thrilled to hear that Kaitlyn provided you with exceptional service and saved you even more money during the process! We're pleased that you had a great experience and appreciate your recommendation. If you ever need assistance in the future, feel free to reach out. - Tim Hough - State Farm Insurance Agent, Cleveland, OK"
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Paula Holderread

May 2, 2024

5  out of  5
rating by Paula Holderread
"Kirsty and Caitlyn were up most and professional to work with at State Farm. I felt both young ladies explained each policy, and the initial items I asked to have covered. 5 Star rating 🌟 Thank u girls for making this as painless as possible!"
We responded:
"Paula, thank you so much for the wonderful review! Kirsty and Kaitlyn are great assets to our agency and we're happy to hear they are able to provide a great experience. Please let us know if you need anything. - Tim Hough - State Farm Insurance Agent"
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Cindy Squier

May 1, 2024

5  out of  5
rating by Cindy Squier
"Audrey at the Pawhuska office was able to save me a lot of money on my house insurance and bundled it with my car. Was easy to transfer my insurance to State Farm and set up the app on my phone. Give her a call to see if she can save you some money!"
We responded:
"Thank you for your feedback, Cindy! Audrey always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out. - Tim Hough - State Farm Insurance Agent"
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Renae Bruner

May 1, 2024

5  out of  5
rating by Renae Bruner
"April is the billing expert!!!! She's amazing"
We responded:
"Renae, thank you for sharing your experience with April! Our office loves being your good neighbor. - Tim Hough - State Farm Insurance Agent"
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Luis Hernandez

March 25, 2024

5  out of  5
rating by Luis Hernandez
"Kaitlyn was amazing and very professional. I am very pleased."
We responded:
"Thank you for the wonderful feedback, Luis! We are thrilled to hear that Kaitlyn provided you with amazing and professional service. Our team at Tim Hough - State Farm Insurance Agent in Cleveland, OK, is dedicated to ensuring all our clients have a positive experience."